Business Culture

CONCEPTO La documentación administrativa es el medio de expresión lingüística que utiliza la administración para formalizar la gestión de asuntos públicos. Los documentos administrativos cumplen dos funciones básicas: la de constatación y la de notificación de actos de la administración. Además, hay que tener en cuenta que el papel ya no es el único soporte de documentos administrativos, la incorporación de los medios informáticos, electrónicos y telemáticos a la gestión administrativa permite ampliar el concepto y el diseño de los documentos administrativos. CLASIFICACIÓN Aquí tenemos una clasificación de los documentos administrativos más usados: a) Documentos de los ciudadanos a la administración. b) Documentos de la administración a los ciudadanos. c) Documentos internos de la administración. ESTRUCTURA La información básica en muchos documentos administrativos se distribuyen en tres partes: a) El encabezamiento, generalmente corresponde a los datos de ...

NUMERALES ¿cómo se escriben? Según la UOC estos son los criterios para saber cuando debemos escribir los numerales con cifras o con letra. Escribiremos con cifras cuando: Cantidades formadas por más de tres palabras ( 3.590). El nombre de los años, sin puntos y con todos los dígitos ( año 2016). Las cifras estadísticas, especialmente si aparecen en tablas o gráficos ( 3 millones). Los números seguidos del nombre o del símbolo de una unidad física (400 km, 30 €…). Números empleados en las enumeraciones de objetos, ingredientes… ( 5 móviles). Los ordinales abreviados ( 1.º , 2.º …). Escribiremos con letra cuando: Cantidades aproximadas y las que no superen tres palabras como máximo. La edad de personas, animales u objetos y su duración. El nombre de las décadas (la década de los sesenta). Las voces millón, billón, trillón y cuatrillón en las cantidades redondas ( cuatro millones de €). Recuerda: estas cant...

The use of punctuation marks in English and Catalan is quite similar, though there are differences. In this case,we are going to talk about the question marks. As in Catalan, the question mark is used in English to signal that the sentence should be pronounced in an interrogative tone of voice. It is never used initially.  The question is made with the intention of obtaining some type of information. When pronouncing this question, it is expected to receive a response that includes the data sought.  Although there are some questions that do not wait for an answer, the rhetorical questions, in the case of the English question tags. For example: her dress is wonderful, is not is?. In both English and Catalan, there are two types of interrogation: closed questions and open questions. For example: Closed questions: Are you at home?- Estàs a casa? Open questions: Where are you?- On estàs? In conclusion, the question is a key element of any langu...

Let's see several tips on telephone communication. 1. Think through exactly what you plan to say and discuss before you place a call. 2. Answer thephone within 2 or 3 rings if you are receiveing a call and great the caller by their professional tittle. (If you are waking the call, identify yourself). Always identiy yurself at the begining starting the conversation. 3.  Do not eat while talking on the phone. One of the most impolite things you can do while speaking on the phone is eating, drinking, or chewing gum. Telephone receivers amplify chewing sounds, and it is impolite to make the other caller listen to these sounds. If you have lunch planned and are on the phone, either wait for the telephone conversation to finish, or ask the other caller if you may call them back after you eat 4. Don't be distracted by other activities while speaking on the telephone. If you must interrupt the conversation, say to the person: "Excuse me for a moment, please. I'll be r...

If you have to visit other country for business, it's important to make sure you understand the culture! You don't want to mess up a possible business deal by saying or doing the wrong thing. In this post we will talk about business customs in Spain according to Gayle Cotton , author of the book Say Anything to Anyone, Anywhere: 5 Keys to Successful Cross-Cultural Communication. Introductions and greetings First-time introductions with Spaniards should be made in a formal manner. Extend a brief but firm handshake while maintaining eye contact. In the company of friends, it's common for men to hug or pat each other on the back in addition to the handshake. Don’t expect to discuss business at the start of any meeting. Spaniards want to become acquainted with you before proceeding to business, so be accommodating and answer any questions they may have about your background. On the flip side, it’s best not to ask them too many personal quest...